Terms of Use

Point-to-Point Services Policy:

  1. Reservation and Payment: A major credit card must be used to secure vehicle reservations. All payments made for our services are non-refundable.
  2. Cancellation Policy: Cancellations must be made at least 72 hours prior to the designated reservation time. The full amount will be charged if a cancellation is made within less than 72 hours.
  3. Waiting Time: A 15-minute waiting time will be allowed after the designated reservation time. After this period, an additional fee will be applied.
  4. Prohibited Activities: Smoking and alcohol consumption are strictly prohibited within our vehicles.
  5. Damage Liability: The client assumes responsibility for any damage caused to the vehicle by themselves or their guests. A minimum sanitation fee of $350 will be charged, which may increase up to $500 depending on the extent of the damage.
  6. Termination of Contract: United Limousine Service Denver reserves the right to terminate the contract or expel a client or their guest from the vehicle if any of the terms mentioned above and conditions are violated. In such cases, the deposited rental fee will not be refunded.
  7. Late Arrivals and Factors Beyond Our Control: Our company cannot be held responsible for late arrivals caused by traffic congestion, unforeseen weather conditions, inconvenient road conditions, acts of nature, mechanical breakdowns, incorrect drop-off and pick-up information provided by the client, or any other similar situation that is beyond our control.
  8. Enforceability of Contract: If any part of this contract is declared or considered unenforceable, the remaining provisions of the agreement shall remain in effect.
  9. Vehicle Substitution: In the event that United Limo needs to substitute the reserved car, it will be replaced with a vehicle of the same or higher category but in a different color.

We appreciate your understanding and adherence to our professional policies. Should you have any further questions or require assistance, please do not hesitate to contact us.