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Terms of Use

Limousine Rental Agreement

  1. Reservation and Payment: To reserve a vehicle, a major credit card must be used. A signed agreement receipt is required for all reservations. All payments made are non-refundable.
  2. Cancellation Policy: Cancellations must be made at least 72 hours prior to the designated reservation time. If a cancellation is made within less than 72 hours, the full amount will be charged.
  3. Smoking Policy: Smoking cigarettes is strictly prohibited within the vehicle.
  4. Illicit Substances: Any transaction, sale, possession, or consumption of illicit drugs or narcotics by a client or their guests within the vehicle will result in immediate and complete termination of services and the contract. No refunds shall be provided in such cases.
  5. Damage Liability: The client assumes responsibility for any damage caused to the vehicle by themselves or their guests. A minimum sanitation fee of $350 will be charged, which may increase up to $500 depending on the type of damage. This includes, but is not limited to:
  6. Gum, beverage, or wine spillage: Minimum fee of $150.00
  7. Vomiting: Minimum fee of $350.00
  8. Breakage of drinking glasses: Minimum fee of $25.00
  9. Breakage or damage to electronic equipment and lights: Minimum fee of $600.00
  10. Personal Items: Passengers are allowed to bring their personal items such as CDs, connector cables, USB drives, and similar belongings.
  11. Lost Possessions: Our company does not assume responsibility for any possessions left behind in the vehicle after the completion of the reservation.
  12. Termination of Contract: United Limo reserves the right to terminate the contract or expel a client or their guest from the vehicle if any of the mentioned terms and conditions are violated. In such cases, the deposited rental fee will not be refunded.
  13. Late Arrivals and Factors beyond Our Control: Our company cannot be held responsible for late arrivals caused by traffic congestion, unforeseen weather conditions, inconvenient road conditions, acts of nature, mechanical breakdowns, incorrect drop-off and pick-up information provided by the client, or any other similar situation beyond our control.
  14. Enforceability of Contract: If any part of this contract is declared or considered unenforceable, the remaining provisions of the agreement shall remain in effect.
  15. Vehicle Substitution: In the event that United Limo needs to substitute the reserved car, a vehicle of the same or higher category but in a different color will be provided.

Cancellation Policy:

Cancellations must be made at least 72 hours prior to the designated reservation time. If a cancellation is made within less than 72 hours, the full amount will be charged.

We appreciate your understanding and compliance with our professional policies. Should you have any further inquiries or require assistance, please feel free to contact us.